Legal

Privacy Policy

Effective date: 15 April 2026

1. Data Controller

Shenzhen Yingeng Technology Co., Ltd. (Musivibo)

Room 316, Block C, Zhantao Technology Building, Mingzhi Road, Longhua District, Shenzhen, China

Email: sales@musivibo.com

2. Data We Collect

—Contact form submissions: name, business email, company name, country, inquiry type, message content.
—Technical data: IP address, browser type, pages visited, session duration — collected via server logs and analytics cookies.
—Communication records: emails and messages you send us for the purpose of handling your inquiry.

We do not collect payment card data, passwords, or sensitive personal categories as defined under GDPR Article 9.

3. Purpose and Legal Basis

Respond to B2B inquiriesLegitimate interest (Art. 6(1)(f))

Send product catalogs / samplesPerformance of pre-contractual steps (Art. 6(1)(b))

Website analytics (cookies)Consent (Art. 6(1)(a))

Legal complianceLegal obligation (Art. 6(1)(c))

4. Data Retention

—Inquiry / contact data: retained for 3 years from last contact, or as required by applicable law.
—Analytics data: anonymised after 26 months.
—Cookie consent records: retained for 12 months, then refreshed.

5. Data Sharing

We do not sell your personal data. Data may be shared with:

—Email service providers (transactional email delivery only).
—Analytics providers — operating under data processing agreements.
—Legal authorities, if required by law.

Data transfers outside the EEA are protected by Standard Contractual Clauses (SCCs) or equivalent safeguards.

6. Cookies

We use the following categories of cookies:

Strictly necessaryNo consent required

Session management, security. Cannot be disabled.

AnalyticsConsent required

Page views, traffic sources — anonymous aggregates.

You may withdraw cookie consent at any time by clearing your browser storage or contacting us.

7. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

—Access — request a copy of your personal data.
—Rectification — correct inaccurate data.
—Erasure — request deletion of your data ("right to be forgotten").
—Restriction — limit processing of your data.
—Portability — receive your data in a structured, machine-readable format.
—Objection — object to processing based on legitimate interest.
—Withdraw consent — at any time, without affecting prior processing.

To exercise any of these rights, email sales@musivibo.com with subject line "Data Request". We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority (e.g. ICO in the UK, CNIL in France).

8. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via the website. The effective date at the top of this page reflects the most recent revision.